Excellent Service and Quality of Work
Leicestershire County Council
As far as I am aware the project went smoothly with works done to a good standard in a timely and cost effectively manner.
I would consider this supplier for future contracts
St. Modwen Properties PLC
Herewith my general overview on the services you provide to ourselves:
Customer Service: excellent in terms of response times for emergency works. Planned works (non-emergency) are also dealt with in an excellent manner. Communication is very good.
Lead times and length of project: in terms of larger roofing projects the lead in times have been very good, often exceeded and all project works have been completed on time. Where works have taken longer than anticipated this has been due to factors not within Stormseal’s control.
Quality of Workmanship: all works have been completed to specification and always of a high quality.
Knowledge: we rely greatly on Stormseal’s level of roofing knowledge and expertise. In addition to actual works we also use Stormseal as our preferred contractor to undertake condition reports on our industrial portfolio as and when required.
Health and Safety: our company policy is to only use contractors who are approved on Contractor Plus, which Stormseal is. All job specific RAMS are made available prior to works commencing, and I have never been advised by any site managers that these have not been fully adhered to.
Price: Our policy is to obtain three quotes for all our works. Stormseal works remain competitively priced, and considered value for money.
Topps Tiles PLC have been using Stormseal on a regular basis for the last 2-3 years
on a national basis covering everything from smaller maintenance work, through to larger scale over-roofing work, on time and always with the ‘clients’ operation as the main priority. The roofing teams are well supported by a well organised office team, who are always available to contact at short notice.
Where required Stormseal have been able attend work with minimum lead times, where lead in cannot be reduced this has been well planned and communicated to the Topps Tiles Estates Team, so that all Health & Safety and operational aspects of projects can be addressed to ensure work is completed without disruption to the business.
Where Stormseal have carried out works on the Topps Tiles estate, all work has been carried out to a high standard and where further issues have arisen at sites they have returned on short notice to rectify, which is a reassuring service for a retailer with an estate of over 340 properties of mixed type and condition.
Stormseal benefit from a highly experience survey department, who survey sites on short notice and submit photo aided reports along with quotation recommendations on a short response to ensure the clients waiting time is kept to a minimum.
All work has been carried out in line with current H&S standards and legislation. Project specific Risk Assessments and Method Statement are issued prior to each project and Stormseal have always followed site protocol and procedures specific to all works being carried out on Topps Tiles sites.
The quality, timescale and price offered on projects throughout the 2-3 years of working with Topps Tiles has always been competitive, where ‘benchmarking’ exercises have taken place this has confirmed Stormseal pricing is on a competitive level on a like for like basis.
Professional, helpful, H&S aware, and most importantly value for money
We will recommend you to anyone
Coddington Village Hall reroofing
The trustees wish me
to thank Kenny and his team for the excellent job done on our roof. The finished
roof has received universal approval in the village and we will no doubt reap
the benefits of a warmer hall in the future.
We appreciated also the lack of disruption that was incurred to the running of the hall.
Thank you again for a job well done. We will recommend you to anyone.
Service accross the board fantastic
Service across the board fantastic, Richard always helpful, will consider using Stormseal again!
Fast reacting and high quality service at competitive prices
Stormseal remain HW Coates “go to” roofing contractor and can be relied upon to performance a fast reacting and high quality service at competitive prices. Thanks for your continued support!
Very professional & tidy…
Many thanks on completing our new roof this week. I must admit my heart dropped when I saw the state of the plywood board and joists on the removal of the felt.
As you know this roof was only eight years old having been completed by another “local” company having a 15 year guarrantee which was in the end, was worthless.
However I would like to thank Storrnseal in the prompt way the roof was repaired and in particular your three guys who did a great job in a good hearted, and professional manner. On Wednesday we had to go out before its completion, on our return your guys had left but everything was clean and tidy and all the rubbish was removed.
A great job by all.
Really professional service…
We are very pleased with the way in which the work was carried out. We had to go out whilst the men carried out the work, but we returned to find the work completed and everywhere clean and tidy.
We received a quote the same day we realised we had a problem with one of the roofs which we accepted and were told the work would be carried out within 7 -10 days. Even the weather was then in our favour as even though it was very cold it stayed dry.
Seven days after the quote the men arrived, on a bitterly cold day, and completed the work. The day after we had a heavy snowfall
which has tested the roof and we are very happy to be watertight and dry! Brilliant timing!
Thank you very much.